AGL Assist Victoria

Problem

• Installs and services AGL appliances in Victoria
• Credit card payments were processed only when paperwork was returned back to the office
• Declined credit cards meant that it could be two months before a payment was settled

Solution

• AGL Assist has taken-up the Mint PPS from Optus for 28 of their mobile technicians

Benefits

• Immediately after completing a job, AGL Assist technicians can select items from a product list on
  their BlackBerry, and wirelessly process payments 
• Money is in the bank 24 hours later and cumbersome back-office paperwork is eliminated

Download the PDF case study.